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      MIMUSHOP FAQS

      What are your store hours?

      Our small showroom is open occasionally. We don't have any upcoming hours planned, but subscribe to receive our emails for up-to-date open hours!

      What products are available to purchase at the MIMUSHOP?

      Items in the store reflect what's available online, with the exception of items that get returned to the shop and items with slight damages (so you never know what you may find if you show up!). Don't forget to check out our sale rack too!

      As always, you can also purchase gift cards!

      What forms of payment are accepted?

      We currently accept credit cards and gift cards. No cash at this time.

      Can I use my MIMU MERITS at the MIMUSHOP?

      Yes, and you will also earn MIMU MERITS for shopping! Just make sure to create an account first, if you haven't already done so!

      Can I make a return during store hours?

      Yes, we are happy to accept returns during store hours, but they will not be processed immediately. Our returns are processed within 5-10 business days. Please make sure the items are within three weeks of purchase, have not been worn or washed and still have the tags attached. 

      You will receive an e-mail confirmation or refund within 5-10 business days of receipt. 

      Can I make an exchange during store hours?

      We do not currently offer the option to exchange during store hours. We are happy to accept your return and you can make a new, separate purchase.

      (Please note: Because of the quick turnaround of items in our shop, we often suggest to customers to purchase right away, even before their refund is received.)
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